Effective Date: 11/17/2017
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Data2Logistics participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personal data received from European Union (EU) member countries and Switzerland, respectively, in reliance on the Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Framework, visit the U.S. Department of Commerce’s Privacy Shield List. [https://www.privacyshield.gov]
Data2Logistics is responsible for the processing of personal data it receives, under the Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Data2Logistics complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.
With respect to personal data received or transferred pursuant to the Privacy Shield Framework, Data2Logistics is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Under certain conditions, more fully described on the Privacy Shield website at https://www.privacyshield.gov/article?id=How-to-Submit-a-Complaint, you may invoke binding arbitration when other dispute resolution procedures have been exhausted
This Policy describes Data2Logistics’ standard global procedure governing access to and use of Data2Logistics’ Personal Data across borders. As part of this Policy, Data2Logistics will comply in all material respects with the European Union Privacy Directive (Directive 95/46/EC) and implementing legislation enacted by the member states of the European Union with respect to its operations in those member states, and other privacy laws, rules, and regulations that may apply to Data2Logistics, its employees, or its clients in those countries where Data2Logistics has operations.
This Policy is also designed to inform all employees about their obligation to protect the privacy of all individuals (whether co-employees, independent contractors, sub-contractors or clients) and the security of their personal information. The violation of this Policy, whether negligent or intentional, will be subject to disciplinary action by Data2Logistics.
This is a Global Policy. Data2Logistics will extend the protection of the Privacy Shield Privacy Principles to all personal data originating outside of the United States, and which is transferred to Data2Logistics facilities in the United States. Outside of the United States, Data2Logistics facilities are required to comply with this Policy as well as the privacy laws in force in their local jurisdictions.
“Controller,” in this case, refers to Data2Logistics and its authorized representatives, which determine the purposes and means of processing of Personal Data.
“Data Subject” in this case refers to any third person who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to his or her physical, physiological, mental, economic, cultural or social identity.
“General Business Purpose” means the Processing of Personal Data for any activity related to the commercial operations of Data2Logistics’ worldwide organization. This could include, but is not limited to its sales, marketing, and research and development operations; protecting intellectual property; the provision of services; internal operations.
“Personal Data” means any information related to an identified or an identifiable person. For example, a Data Subject’s home address, e-mail address and/or phone number, would constitute Personal Data.
“Processor” means a natural or legal person, or any other entity that processes Personal Data on behalf of the Controller and under its control. Data2Logistics requires Processors to protect the privacy, confidentiality and security of Data2Logistics Personal Data.
“Processing” of Personal Data means any operation or set of operations which is performed upon Personal Data, whether or not by automatic means, such as collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction.
“Data2Logistics” means Data2Logistics, LLC.
“Sensitive Data” is a subset of Personal Data, and refers to any Personal Data pertaining to racial or ethnic origins, trade union membership, medical or health conditions, political or religious beliefs, sex life, or criminal history.
“Third Party” means any natural or legal person, public authority, agency or any other entity other than the Data Subject, the Controller, the Processor and the persons who, under the direct authority of the Controller or the Processor, are authorized to process the Personal Data.
How We Use and Safeguard Personal Data
As needed, authorized individuals within Data2Logistics may from time to time utilize and/or transfer the Data Subject’s Personal Data among various Data2Logistics worldwide locations. These international transfers of Personal Data are necessary in order to carry out Data2Logistics’ General Business Purposes. To safeguard this Personal Data, and to comply with current legal requirements, Data2Logistics has formalized and implemented a standard global procedure governing access to and use of Personal Data across borders. Data2Logistics collects certain Personal Data which is not Sensitive Data such as name, company email address, company mailing address, and company phone number from individuals who wish to contact us for more information regarding our products, or with questions or problems.
We encrypt the transmission of that information using transport layer security (TLS).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at Privacy@Data2Logistics.com
As is true of most Web sites, we may use third party tracking-utility technology or partners to gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may use this information, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
Quality of Personal Data
Data2Logistics will take reasonable steps that Personal Data and are: a. Obtained, where possible, directly from the Data Subject to whom the Personal Data relates; b. Obtained and processed fairly and lawfully by Data2Logistics for and General Business Purposes; c. Relevant to and no more revealing than is necessary for General Business Purposes; and d. Kept up to date to maintain data accuracy while data is under the control of Data2Logistics and kept only for so long as is reasonably necessary.
Notice and Use of Personal Data
Data2Logistics informs Data Subjects of what information we collect, how it is used, whether it may be temporarily transferred to others to provide the products or services requested and how to contact Data2Logistics with privacy inquiries. Data2Logistics’ use of Personal Data will be limited to General Business Purposes, and will not be kept longer than is necessary. If you do not want us to share your personal information with these companies, contact us at Privacy@Data2Logistics.com.
Individual Rights of Access to Personal Data
Data2Logistics takes steps to make sure that the personal information it uses is correct. Data2Logistics will allow Data Subjects reasonable access to Personal Data about themselves during normal working hours and upon reasonable request and will be allowed to update and/or correct any inaccurate information by logging in to their account.
Security of Personal Data
Data2Logistics will take reasonable precautions to protect Personal Data from loss, misuse, unauthorized access, disclosure, alteration and destruction. For these purposes, Data2Logistics will classify such data into three levels of security within Data2Logistics:
a. Level 1 (known as “Data2Logistics Public Data”)
This is Personal Data such as job title, workplace location, office telephone number and/or e-mail address. Data2Logistics Public Data will be available for unrestricted use within Data2Logistics and/or to Processors. Data2Logistics Public Data may be disclosed outside of Data2Logistics for General Business Purposes.
b. Level 2 (known as “Data2Logistics Private Data”)
This is Personal Data such as the data subject’s home contact information, e.g., home address, home e-mail address, and home telephone number. Data2Logistics Private Data can only be disclosed for General Business Purposes to authorized personnel within Data2Logistics and to Processors who are authorized to access and/or use such Data2Logistics Private Data on behalf of a Data2Logistics business unit. It will be disclosed to Third Parties only with the prior written permission of the concerned, except as may be allowed under EU law or the Privacy Shield Principles.
We may also disclose your Personal Data as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site. Additionally, following a merger, acquisition, or sale of all or a portion of Data2Logistics’ assets, you will be notified via a prominent notice on our Web site of any change in ownership, as well as any choices you may have regarding your Personal Data.
Data2Logistics expects its employees, independent contractors, subcontractors, and partners to maintain the trust placed in Data2Logistics by those Data Subjects who provide Personal Data to Data2Logistics. Data2Logistics provides privacy training to its employees to highlight the importance of privacy in its global business conduct program. We also use other third parties such as an email service provider to send out emails on our behalf. When you provide us with your Personal Data, we will share your Personal Data only as necessary for the third party to provide that service. These services may include data entry, data processing and data storage. Data2Logistics will periodically audit privacy compliance, and where necessary, will extend by contract its privacy policies and data protection practices to Data2Logistics’ supplier and partner relationships.
Procedure for Accessing Personal Data
Data2Logistics must receive specific, written authorization in order to access Personal Data classified as Level 2, except when a Data Subject requests access to his or her own data. Upon request, Data2Logistics will provide you with information about whether we hold any of your personal information. You may correct, update, delete or deactivate your personal information by emailing our Customer Support at CustomerSupport@Data2Logistics.com. We will respond to your request to access within 30 days. Data2Logistics also acknowledges that you have the right to access your personal information. Data2Logistics has no direct relationship with the Data Subject whose personal data it processes. An individual who seeks to access, correct, amend, or delete inaccurate data should direct their query to Data2Logistics’ Clients, the Controller. If requested to remove data, we will respond within a reasonable timeframe.
Data2Logistics collects information under the direction of its Clients, (the Controllers) and has no direct relationship with the individuals whose personal data it processes. An individual who seeks access to or who wants to delete their data should direct the query to Data2Logistics’ Client. If the Client requests Data2Logistics to remove the data, we will respond to their request within a reasonable timeframe. If you are a customer of one of our Clients and would no longer like to be contacted by one of our Clients that use our service, please contact the Client that you interact with directly. We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the service agreements with our Clients.
We will retain personal data we process on behalf of our Clients, the Controller, for as long as your account is active or as needed to provide services to the Client. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at the email address listed above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Transfer of Data
Subject to this policy, Data2Logistics may from time to time transfer Personal Data within and between its various worldwide locations for General Business Purposes, in compliance with country of origin regulations, EU law, and the Privacy Shield Privacy Principles and this Policy. Data2Logistics’ personnel, partners, affiliates, tracking utility company, service providers, consultants, and clients who receive Personal Data may be located in the Data Subject’s home country, the United States, or any other country in which Data2Logistics or its affiliates do business. Therefore, Personal Data may be transferred to any country in the world, including but not limited to The Netherlands, the United States of America, and other countries where Data2Logistics does business, and where the privacy laws may be more or less protective than the privacy laws where the Data Subjects live or work.
We post client testimonials on our web site which may contain personally identifiable information. We do obtain the client's consent via email prior to posting the testimonial to post their name along with their testimonial. If you wish to request the removal of your testimonial you may contact us at CustomerSupport@Data2Logistics.com.
Social Media (Features) and Widgets
If you wish to sign up for our newsletter, we will collect your email address. We will not use this information for any other purpose. If you no longer wish to receive our newsletters you may opt-out at any time by following the unsubscribe link located at the bottom of each communication or by emailing us at CustomerSupport@Data2Logistics.com.
From time-to-time we may provide you the opportunity to participate in surveys via email. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). We use this information to gather feedback and insight from our clients regarding our performance, desired enhancements, process improvements, new service offerings, etc. We use the information for internal training purposes, to design and prioritize the development of new service features and to improve our service delivery.
Links to Other Web Sites
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature.
Status of Policy
This policy is subject to change, and Data2Logistics will provide updates from time to time about changes to this policy. In case of the sale of the company, acquisition or merger, bankruptcy or other change in corporate status, this Policy could change. In addition, this Policy may be supplemented by other company policies and statements. If we make any material changes we will notify you, or our Clients, the Controllers, by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.
For More Information
Questions or concerns about how Data2Logistics handles employee Personal Data are to be directed to the Data Subjects Supervisor or In-Country Human Resources Manager. If the Human Resource Manager cannot answer the question, it will be directed to the Director of Human Resources. Clients and other interested parties may contact us at Privacy@Data2Logistics.com or via postal mail at Data2Logistics, 12631 Westlinks Drive, Fort Myers FL 33913.