Data2Logistics

What it takes to become an industry leader around the globe.

It’s easy to talk about being an experienced industry-leading company, but the proof comes in the details of your leadership team, the values your company operates by, and in actual examples of client success.

FAQ

General

How long have you been in business?

Data2Logistics was created through a series of mergers and acquisitions over a number of years. We have more than 50 years of experience in the freight invoice, audit payment and information business. In 2002, Platinum Equity acquired the logistics division of CorPay Solutions and merged it with Wescara Freight Technologies to create Data2Logistics.

Platinum Equity (www.platinumequity.com) is a global M&A&O® firm specializing in the merger, acquisition and operation of companies that provide services and solutions to customers in a broad range of business markets, including information technology, telecommunications, logistics, metals services, manufacturing and distribution. Since its founding in 1995 by Tom Gores, Platinum Equity has completed more than 150 acquisitions with more than 40 billion in aggregate annual revenue at the time of acquisition.

Do you process invoices for all modes of transportation?

Yes. This includes motor carriers, parcel carriers, overnight couriers, rail, ocean, and heavyweight air carriers. We process invoices for both domestic and international shipments on a global basis.

Do you have operations in Europe?

We have a full-service operation in The Netherlands to support both our multinational customers throughout European and APAC regions. We have many years of experience in auditing invoices and handling VAT. Our multilingual staff is familiar with local customs and we can produce reports in virtually any language and make payments in any currency. Contact our European Headquarters.

Funding and Payment

How do I know the funds I provide are safe?

We want our clients to be assured that their funds are secure. See our Code of Ethics. We can make payment, or you can make payment. If we make payment, we:

  • Separate client funds from our company's operating cash
  • Hold client funds with major financial institutions
  • Maintain a $50 million Employee Dishonesty Bond
  • Pay carriers on time, in accordance with our service agreement
  • Provide payment via check or ACH in agreement with our client's scheduled cycle.
  • Return voluntary carrier refunds to our clients
  • Encourage clients to audit our processes

Data2Logistics undergoes annual SSAE 16 and ISAE 3402 reviews, and are audited on an annual basis by Ernst & Young.

How often are invoices paid?

Regular payments to carriers are made on a weekly or bi-weekly basis. In addition, for those carriers where it's necessary (i.e. customhouse brokers, etc.) arrangements can be made for expedited processing. Payments also can be made in virtually any foreign currency via wire transfer.

How and when do we fund you?

Most companies fund Data2Logistics via wire transfer. Automated Clearing House (ACH) drafts can also be used for funding. We notify you prior to the scheduled payment cycle of the dollar amount to be processed.

How am I notified of funding requests?

Most companies are notified by email on a schedule established between the user and Data2Logistics. We provide the required information, in your preferred format, for you to fund your carrier payments.

How do you support carrier inquiries?

Data2Logistics responds to carrier inquiries via phone, email or with open access to our website where they can quickly look up the status of an invoice.  We provide your carriers with the check number, date issued, the address that the check was mailed to, and can also advise if the check was cashed. We also identify the reason why an invoice is adjusted or if payment is denied due to duplicate invoices. If a freight invoice is in process our system indicates the work station the invoice is in. We provide the name, telephone number and email address of the Account Coordinator assigned to your account for easy reference should a carrier have a question about an invoice. We allow carriers to forecast their cash flow from our site. Carriers can also submit an Excel spreadsheet of pro- or air-invoice numbers and receive an email with details concerning the status of invoices listed.

Freight Invoice Auditing

Are all freight invoices pre-audited or is the audit done on a sample basis?

Data2Logistics performs an audit on ALL freight invoices prior to payment. In fact, we encourage clients to have a periodic post audit performed on their freight invoices by another firm to confirm the quality of Data2Logistics' audit. Our goal is to pay each freight invoice right the first time an invoice is presented.

Are the freight invoices pre-audited by an automated program or on a manual basis?

To perform the quality audit our clients expect and deserve, we rely primarily on an automated rating system. When rate errors are identified they are passed to an audit professional to make the final determination of the amount to be paid.

Do you have the ability to accept and pre-rate shipping data (bills of lading)?

Yes. If you have automated shipping data available, we can electronically match the bills of lading transaction to the carrier's freight invoice. This procedure also allows us to supply you with an accurate accrual of transportation expense.

Do you audit parcel and air courier shipments for service failures?

Yes, Data2Logistics is able to verify if service levels have or have not been met based upon the delivery information for each shipment.  If your contract language allows, Data2Logistics will submit a claim on all services levels not met net of excusable delays. We will pay the carriers net using our round trip process for those clients whose contracts allow net payments.

How will your system prevent duplicate payments?

In addition to screening against a carrier's pro number for 24 months, our system establishes a profile or expected format for each carrier's pro number. This process identifies check digits, prefixes and suffixes that can hide duplicate invoices. For example, if a carrier's pro number is three alphas and six numeric characters, any variation from that normal sequence is flagged for clarification. In addition, wherever possible, Data2Logistics will use another unique number (i.e. invoice of lading number or shipper's receiving reference number) to prevent a duplicate item from being processed.

Electronic Data Interchange (EDI)

Can you handle EDI transactions?

Yes, we handle EDI transactions and can except these transactions in multiple formats.

Will using EDI save me money?

Quite a bit. EDI processing fees are at least 50 percent lower than manual processing.

Does it require a lot of work on our part to implement EDI?

No. Data2Logistics handles the set up and implementation of EDI with your carriers. This includes:

  • Carrier notifications and test data exchange(s)
  • Automating account coding
  • Integrating EDI data into your process flow
  • Providing carriers with ANSI standard 997 functional acknowledgements

Web-Based Systems

Can I interface with Data2Logistics via the Internet?

Yes, just Log on at our client gateway.

What Web based services do you offer?

  • Access to invoice processing status, including: date processed; check date; check number; invoiced amount, paid amount, ship date, freight invoice status; reason for adjustment; or reason for non-payment on rejected invoices
  • Transportation database access for reporting and data mining
  • Data transfers
  • Review and repair of rejected invoices electronically
  • Access to document images for rejects via the Internet
  • Vendor routing guides
  • Carrier contracts images

Implementations

How long does it take to get up and running on your program?

Typically 60 to 90 days are allowed for implementation.

What is the implementation procedure?

87% of the implantation effort is absorbed by us. Our goal is to not replicate your current process but to bring our best practice experience to create efficiency and process improvement. After completion of our current state assessment, we develop a SOW that defines the process and deliverables and is signed by both parties.  After development is completed an end-to-end test is then performed.

What about confidentiality?

All aspects of our relationship with you are handled on a confidential basis and we sign non-disclosure agreements with you.

Reports and Information Management

How flexible is your report creation system?

Our database is capable of quickly and easily generating reports. This flexibility also enables us to create special reports for you on an as-needed basis.

Can different divisions and locations get reports designed to meet their needs?

Yes. We can provide data to meet the individual reporting and account allocation needs of each of your business divisions and locations.

Can you supply reports containing summary data to both corporate and individual locations?

Yes we provide individual reports by business unit or location as well as the ability to mine data on a corporate wide basis.. These reports can include carrier utilization, miles, average cost, average shipment, size, service type, mode, costs centers, origin and destination information, etc.

Can you create special reports as requested?

Yes.

Do you offer report-writing software to enable us to run our own reports?

Data2InformSM offers alternative solutions for standard reports, ad-hoc queries and report management. Data2InformSM provides two levels of service for you to access your database: Our BI Basic Web reporting tool allows you to select standard reports on the Web, then filter and drill down on these reports and create ad-hoc reports. Customers can print or download and format reports into Excel, PDF, CSV or XML format. Data2InformSM is a web-based tool is for power users, is easy-to-use and intuitive. You can report on virtually any data element for any market you serve and also roll up information for corporate-wide analysis. Functionality includes the ability to:

  • Filter reports on any data element
  • Establish grouping levels
  • Drill down on data elements
  • Sort results in ascending or descending order
  • Perform all mathematical functions including: addition, subtraction, multiplication, division, percentages, and sum, resulting in the creation of new fields
  • Create charts and graphs
  • Report in multiple languages
  • Standardize currencies for global shipping

Account Coding

How do you account-code my invoices?

Account code information is captured from the bill of lading or the shipper's reference field for parcel shipments. When this information is not available, we use our AutoCoding System to determine the appropriate account code. AutoCoding is a rule-based process that uses various data elements to appropriately account code the freight invoice.

Can accounting information be sent to me electronically?

We can send you an electronic file transfer directly into your general ledger to meet your requirements for SAP, PeopleSoft, J.D. Edwards or any other system that our clients have in place. Our IT staff will map data to the format your system requires.

Additional Services (Rail Services)

Do you audit rail car mileages?

We provide the following services:

  • Mileage audit and recovery of under-allowed revenue
  • Liability Risk Management for excess empty mileage and carrier overpayment
  • Complete railcar property tax management service
  • Mileage revenue analysis and consulting to support zero or mileage contract negotiations

Do you handle consignee detention?

Our services recover asset costs, reduce dwell time and increase fleet utilization. We audit car placement and release dates. We also calculate chargeable days and invoice consignee or send a notice to expedite the release of held cars.

Document Imaging

Do you offer document imaging?

Data2Logistics provides you with images of their freight invoices and associated documents. All documents are indexed and are accessible from our Web site for 24 months. By clicking the Get Image Button on select Data2InformSM reports and with paper invoices for our On-Line exceptions tool you can also access images of freight invoices and associated documents. They can also be delivered in electronic format for search and archival.

Routing Guide Access

Do you provide a tool for vendors to access preferred routing and carrier selection?

We provide a Web-based tool that allows your vendors to enter origin and destination information. We will identify the level of service and carrier to be used.

Routing Guide Compliance

Do you identify maverick spending?

We have the ability to load you routing guide into our system. As transactions are processed we can identify when the prescribed carrier was not used. We also identify the cost of non-compliance. This information is reported back to our customer so that a misrouted inbound shipment is charged back to your vendor. This process is also used for outbound shipments to identify when your business units are not using authorized carriers.

Can you identify optimal carrier selection?

Clients enter basic shipment characteristics and our Web site will return the carriers cost, fuel, and accessorial charges and miles for carriers that have rates servicing the selected lane. Carriers are displayed in ascending order based on costs.

How do I know if my freight rates are competitive?

We provide you a comprehensive outsource option, with complete support for bid preparation and analysis. You make the final selection of the carrier. We also make recommendations to help you proactively identify opportunities for cost reduction by mode or individual lane. To further identify savings opportunities, we also, monitor best practices, deal with compliance issues, and interface with you locations for contract compliance.